Who are Store Maintenance Ltd?
At Store Maintenance Ltd, every job is followed up to ensure that the store is happy with the work, that it was delivered correctly and in the right manner before the work is completed on our system and notification provided to the client.
With our CAFM software, we will report on maintenance trends, analyse cost and usage against the number of reactive or planned visits to ensure that the budget is being used as effectively as possible. By monitoring trends and service delivery we can provide alternative solutions and enable our clients to make informed decisions.
Store Maintenance has been active within the retail trade for over 30 years. Initially, as shop fitters, we added maintenance and facilities management to our company structure, serving both the high street retailer and leisure industry. We have gained a wealth of experience in resolving with the minimum of fuss the problems that beset retailers in today’s high-pressure trading environment.
VISION & MISSION
To build lasting relationships, providing maintenance services you can trust.
We aim to understand fully your business and the impact that our actions can have on your day to day trading, enabling us to maintain a high standard of customer care and quality workmanship throughout your estate.
Deal with any customer service issue immediately, resolving it quickly and to your satisfaction.
Ensure that our staff are adequately trained, have the correct infrastructure and working environment to allow them to achieve our goals and that we stay focused on our position within the industry, improving our practices in line with company growth and a constantly changing marketplace. And above all, never lose sight of what we set out to achieve on your behalf.
8:30am – 5:30pm